These Terms & Conditions govern your access to and use of zurilegacyhaus.com, operated by Zuri Legacy Haus, a Ghana-based art and craft brand. By accessing or using this website, you agree to comply with and be bound by the terms outlined below. If you do not agree, please discontinue use of the platform.

1. About Zuri Legacy Haus

Zuri Legacy Haus is a digital marketplace and creative hub that connects customers with premium artworks, handcrafted products, DIY craft materials, and custom-made creative pieces. The platform supports artists, artisans, and craft enthusiasts by providing a secure and accessible online space to showcase and sell creative works. 

2. Eligibility & Platform Use

By using this website, you confirm that:

  • You are at least 18 years old or have parental/guardian consent
  • You will use the platform for lawful purposes only
  • You will not misuse, copy, or attempt to disrupt the platform’s operations

We reserve the right to restrict or terminate access if platform misuse or violations occur.

3. User Responsibilities

Users of Zuri Legacy Haus agree to:

  • Provide accurate and up-to-date personal and payment information
  • Respect artists, artisans, and other users on the platform
  • Avoid uploading or sharing unlawful, offensive, or misleading content
  • Not attempt to copy, resell, or exploit platform content without permission

Any activity that compromises platform integrity may result in suspension or termination.

4. Intellectual Property & Artwork Rights

All content displayed on zurilegacyhaus.com, including artwork images, product descriptions, logos, text, and design elements, is protected under intellectual property laws.

  • Artists and creators retain ownership of their original works unless otherwise stated
  • Customers may not reproduce, distribute, or modify artworks without explicit permission
  • Custom-made or commissioned artworks may have usage rights defined at the time of purchase

Unauthorized use of any intellectual property is strictly prohibited.

5. Product Listings & Availability

All products listed on the platform are subject to availability. Due to the handcrafted and artistic nature of many items:

  • Minor variations in design, color, or finish may occur
  • Product images are for representation purposes only
  • Custom and handmade items may require additional processing time

Zuri Legacy Haus reserves the right to modify or discontinue listings without prior notice.

6. Orders, Payments & Pricing

By placing an order, you agree that:

  • All prices are listed in the applicable currency and may include taxes where required
  • Payments must be completed before order processing begins
  • Orders are subject to confirmation and availability

We reserve the right to cancel or refuse orders due to pricing errors, suspected fraud, or unavailable items.

7. Delivery & Fulfilment

Delivery timelines may vary depending on:

  • Product type (ready-made or custom-made)
  • Artisan production time
  • Delivery location

Estimated delivery times are provided for guidance only. Zuri Legacy Haus is not responsible for delays caused by third-party logistics providers or unforeseen circumstances.

8. Returns, Refunds & Cancellations

Due to the nature of art and handcrafted products:

  • Custom-made or personalised items may not be eligible for return
  • Returns or refunds are subject to review based on product condition and order type

Specific return policies may be communicated at the time of purchase or upon request.

9. Limitation of Liability

To the maximum extent permitted by law:

  • Zuri Legacy Haus shall not be liable for indirect, incidental, or consequential damages
  • We do not guarantee uninterrupted or error-free platform access
  • Liability is limited to the value of the product purchased, where applicable

Nothing in these Terms limits rights that cannot be excluded under applicable laws.

10. External Links & Third-Party Services

The website may contain links to third-party websites or services. Zuri Legacy Haus is not responsible for:

  • Third-party content, policies, or practices
  • Losses arising from external website usage

Users are encouraged to review third-party terms independently.

11. Changes to These Terms

Zuri Legacy Haus reserves the right to update or modify these Terms & Conditions at any time. Updates will be published on this page, and continued use of the platform constitutes acceptance of the revised terms.

12. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws applicable in Ghana, without regard to conflict of law principles.

13. Contact Information

For legal, policy, or platform-related enquiries, please contact:

Email: info@zurilegacyhaus.com